Software Support Engineer - Scanner (m/w/d)
Onsite position – Zhubei (Taiyuan), Taiwan (local employment)
- Zhubei
- Vollzeit
- unbefristet
Große Ideen beginnen oft klein – manchmal kleiner als ein Staubkorn. Mikrochips sind die treibende Kraft hinter den Werkzeugen und Geräten, auf die wir uns täglich verlassen. Wir ermöglichen ihre Herstellung durch skalierbare, hochpräzise Lösungen in Lithografie, Wafer-Bonding und Packaging. Mit über 75 Jahren Erfahrung und weltweiter Präsenz sind wir ein vertrauenswürdiger Partner, der Verlässlichkeit und Innovationskraft verbindet.
Dabei leitet uns die Überzeugung, dass Innovation nicht nur durch Technologie entsteht, sondern durch Menschen, die Verantwortung übernehmen und gemeinsam Grenzen überwinden.
Do you work in a structured manner, are you reliable and ensure that our customers always receive the best possible support? Then join our team! In this position, you will be responsible for looking after and supporting our customers, providing training and ensuring that our machines and processes fulfil the high expectations of the Semiconductor Industry - all in a high-precision environment that also includes working in clean rooms.
At the earliest possible date we are looking for
Ihre Aufgaben
- Need to visit customer sites to perform SW installation, upgrades and troubleshooting
- Strong analytical and debugging skills to identify and resolve software and hardware issues on-site
- Ability to adapt quickly to unexpected challenges in the field
- Effective communication skills to explain technical concepts to non-technical audiences
- Proactively collect field issues and work with engineering SW dept. to find solution I the filed
Ihr Profil
1. Technical Skills:
- Knowledge of C++, Visual Studio programming and PLC programming
- Knowledge of relevant SEMI standards (e.g. SECS/GEMS)
2. Field Experience:
- Ability to work in dynamic environments, including on-site installations, testing, or support
- Experience interfacing directly with customers to gather requirements and provide technical solutions
3. Problem-Solving Skills:
- Strong analytical and debugging skills to identify and resolve software and hardware issues on-site
- Ability to adapt quickly to unexpected challenges in the field
- Effective communication skills to explain technical concepts to non-technical audiences
Wir bieten unter anderem
- TW_We enrich your life with attractive rewards
- TW_Working hours that accommodate your individual needs
- TW_Working together and celebrating together
- TW_Your health is important to us