Technical Project Manager (m/f/d)

Role Introduction

• We are seeking an experienced Technical Project Manager with a strong foundation in technical support, product sustaining engineering, and cross-functional project management.
• The ideal candidate will be responsible for driving product improvement initiatives, managing customer-driven engineering programs, and leading complex technical issue resolution activities throughout the product lifecycle.
• This role serves as a key interface between service teams, manufacturing, and R&D organizations, translating technical challenges into structured project plans while ensuring effective execution, stakeholder alignment, and timely delivery.

Your Mission

Technical Project Management

• Lead strategic product sustaining activities, including:

• Continuous Improvement Programs (CIP)
• Product Change Notifications (PCN)
• End-of-Life (EOL) management
• Product reliability improvement initiatives
• Customer escalation projects

• Establish project scope, milestones, resource plans, risk assessments, and execution strategies.
• Drive project execution through regular reviews, progress tracking, and stakeholder communication.
• Transform technical issues and business requirements into structured improvement roadmaps with defined ownership, deliverables, and timelines.
• Coordinate cross-functional resources to ensure project objectives are achieved effectively and efficiently.

Technical Support Leadership & Stakeholder Management

• Act as the primary engineering representative for escalated technical issues originating from customers, manufacturing, field service, and supply chain organizations.
• Translate customer requirements, operational challenges, and field issues into actionable engineering work packages.
• Lead troubleshooting activities and coordinate cross-functional teams to identify root causes, corrective actions, and long-term solutions.
• Work closely with design engineers and subject matter experts to define technical solutions and implementation plans.
• Manage stakeholder expectations and ensure accountability for project commitments and deliverables.
• Present technical assessments, project status updates, and improvement plans to management and customers.

Risk Management & Continuous Improvement

• Conduct resource planning and coordination across multiple engineering disciplines.
• Identify project risks proactively and drive mitigation plans before escalation.
• Develop preventive actions and continuous improvement initiatives to enhance product reliability, operational efficiency, and customer satisfaction.
• Promote knowledge sharing and implementation of lessons learned across engineering teams.

Education & Experience

• Bachelor’s degree or above in Mechanical Engineering, Electrical Engineering, Mechatronics, Physics, Semiconductor Engineering, or other related engineering disciplines.
• Minimum 5 years of engineering experience in semiconductor equipment, capital equipment, or related industries.
• In addition, candidates should possess either:

• 3+ years of Technical Support / Product Sustaining Engineering experience, or
• 3+ years of Technical Project Management experience.

Minimum Qualifications

Product Lifecycle Management

• Strong experience in Product Lifecycle Management (PLM) and ownership of sustaining engineering activities throughout the product lifecycle. Practical experience with:
  • ERP (Enterprise Resource Planning)
  • PDM (Product Data Management)
  • DIR (Document Information Record)
  • PCN (Product Change Notification)
  • ECR/ECN (Engineering Change Request / Engineering Change Notice)
  • Ability to ensure technical documents are completed, reviewed, and released in accordance with company procedures and quality requirements.

Technical & Communication Skills

• Proficient in Microsoft Office applications and project management tools.
• Strong verbal and written English communication skills.
• Ability to communicate effectively with both technical and non-technical stakeholders.

Preferred Qualifications

• Experience in semiconductor process equipment or related high-tech industries.
• Strong technical affinity and the ability to quickly understand complex systems and interdependencies.
• Proven experience working closely with design engineering teams to successfully deliver technical projects.
• Knowledge of SAP, Microsoft Project, or other project management tools is advantageous.
• Strong analytical thinking, problem-solving capability, and structured working methodology.
• Demonstrated ability to influence stakeholders across multiple organizational levels and drive improvement initiatives.

Characteristics

Team Player

• Able to lead cross-functional projects within an international environment while balancing priorities and managing stakeholder expectations.

Self-Learner

• Proactive in expanding technical knowledge and continuously developing professional capabilities.

Proactive

• Demonstrates ownership, initiative, and a strong drive to solve technical challenges and implement sustainable improvements.

Results-Oriented Planner

• Capable of managing project milestones, resources, risks, and costs while maintaining a focus on achieving business objectives.

Business Travel Requirement

• Less than two months of business travel per year.

• TW_We enrich your life with attractive rewards
• TW_Working hours that accommodate your individual needs
• TW_Working together and celebrating together
• TW_Your health is important to us