Field Service Engineer (Boise, ID)
- Corona
- Vollzeit
- unbefristet
Große Ideen beginnen oft klein – manchmal kleiner als ein Staubkorn. Mikrochips sind die treibende Kraft hinter den Werkzeugen und Geräten, auf die wir uns täglich verlassen. Wir ermöglichen ihre Herstellung durch skalierbare, hochpräzise Lösungen in Lithografie, Wafer-Bonding und Packaging. Mit über 75 Jahren Erfahrung und weltweiter Präsenz sind wir ein vertrauenswürdiger Partner, der Verlässlichkeit und Innovationskraft verbindet.
Dabei leitet uns die Überzeugung, dass Innovation nicht nur durch Technologie entsteht, sondern durch Menschen, die Verantwortung übernehmen und gemeinsam Grenzen überwinden.
Are you passionate about technology and enjoy hands-on problem solving? As a Field Service Engineer, you will install, maintain, and repair advanced SUSS equipment, ensuring optimal performance and reliability at our customer sites. In this role, you’ll play a vital part in supporting the semiconductor industry’s innovation while representing SUSS’s commitment to technical excellence and customer satisfaction.
Ihre Aufgaben
Plans and coordinates activities concerned with installing equipment, investigating and resolving customer reports of technical problems with equipment, and eliminating future operational or service difficulties by performing the following duties:
- Installs new or modified equipment at customer's facility to ensure full functionality according to specifications
- Reviews performance reports and documentation from customers and field representatives, and inspects malfunctioning or damaged product to determine nature and scope of problem
- Analyzes review and inspection findings to determine source of problem, and recommends repair, replacement, or other corrective action
- Coordinates problem resolution with engineering, customer service, and other personnel to expedite repairs
- Provides on-site technical assistance to help troubleshoot and repair equipment
- Maintains records of performance reports
- Analyzes reports of technical problems to determine trends affecting future design, production, service, and maintenance processes, and recommends modifications to eliminate future problems
- Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer
- Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers
This job has no supervisory responsibilities.
Ihr Profil
- Four-year college degree related to the technical skills required of the job; or
- An AA degree related to the technical skills required of the job (or equivalent university program certificate) plus a minimum of 5 years of directly related experience and/or training; or
- 10+ years of directly related experience and/or training in lieu of education
- Must have the ability to stand for four to eight hours per day, while inspecting or performing work on equipment at customer's facilities
- OSHA Safety certificates
- Current driver's license
- Must have the ability to travel by car and/or airplane to customer or company worksites on a frequent basis, as needed
- Must be available and willing to travel up to 50% of the time after training
This position is not eligible for visa sponsorship at this time.
Wir bieten unter anderem
- USA_Health & Insurance Benefits
- USA_Paid Time Off