Field Service Engineer (m/f/d) – Onsite in Yokohama
Empowering semiconductor innovation by delivering outstanding onsite customer support across Japan.
- Yokohama
- Vollzeit
- unbefristet
Große Ideen beginnen oft klein – manchmal kleiner als ein Staubkorn. Mikrochips sind die treibende Kraft hinter den Werkzeugen und Geräten, auf die wir uns täglich verlassen. Wir ermöglichen ihre Herstellung durch skalierbare, hochpräzise Lösungen in Lithografie, Wafer-Bonding und Packaging. Mit über 75 Jahren Erfahrung und weltweiter Präsenz sind wir ein vertrauenswürdiger Partner, der Verlässlichkeit und Innovationskraft verbindet.
Dabei leitet uns die Überzeugung, dass Innovation nicht nur durch Technologie entsteht, sondern durch Menschen, die Verantwortung übernehmen und gemeinsam Grenzen überwinden.
SUSS MicroTec KK invites you to join a leading global technology company at the forefront of semiconductor manufacturing. We are passionate about shaping the innovations of tomorrow, offering a collaborative environment where your expertise drives meaningful impact. At SUSS MicroTec KK, you contribute to powerful technologies, thrive in a dynamic team, and develop personally and professionally.
Ihre Aufgaben
Installs new or modified equipment at customer's facility to ensure full functionality according to specifications
Reviews performance reports and documentation from customers and field representatives, and inspects malfunctioning or damaged product to determine nature and scope of problem
Analyzes review and inspection findings to determine source of problem, and recommends repair, replacement, or other corrective action
Coordinates problem resolution with engineering, customer service, and other personnel to expedite repairs
Provides on-site technical assistance to help troubleshoot and repair equipment
Maintains records of performance reports
Analyzes reports of technical problems to determine trends affecting future design, production, service, and maintenance processes, and recommends modifications to eliminate future problems
Develops service handbooks and bulletins based on field investigations, engineering changes, and overall knowledge of product
Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer
Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers Provide on-site residency support at the customer’s location as needed.
Ihr Profil
Four-year college degree related to the technical skills required of the job plus a minimum of five years of related work experience; or an AA degree related to the technical skills required of the job or equivalent university program certificate plus minimum of 8-10 years of directly related experience and/or training; or an equivalent combination of education and experience
Must have the ability to stand for four to eight hours per day, while inspecting or performing work on equipment at customers’ facilities
OSHA Safety certificates
Current driver's license
Must have the ability to travel by car and/or airplane to customer or company worksites on a frequent basis, as needed
Must be available and willing to travel 75% of the time.
Must be able to be assigned to on-site residency at customer locations when required.
Japanese-Language Proficiency Test Level 1 (N1)
Fluent in written and spoken English
Wir bieten unter anderem
-
Wir bereichern Ihr Leben mit attraktiven Prämien:
Sonderurlaube & finanzielle Zuwendungen, Corporate Benefits, Hardware Leasing Programm, arbeitgeberbezuschusste Kantine, Versicherungen, z.B. Berufsunfähigkeitsversicherung
- Your well-being comes first: Benefit from comprehensive health promotion initiatives and an environment that values your physical and mental wellness.
- Continuous learning & development: Seize opportunities for personal and professional growth through targeted training and a culture that celebrates achievements—together.
- Work-life balance redefined: Enjoy working hours designed to adapt to your life, granting you the flexibility you deserve and ample paid time off to recharge.
- Inspiring teamwork: Join a vibrant team that not only works but also celebrates and achieves success together.
- Attractive rewards: We acknowledge your dedication by offering a comprehensive suite of benefits and incentives to enrich your work experience at SUSS MicroTec KK.