Global Key Account Manager (m/f/d)
- Zhubei
- Vollzeit
- unbefristet
Große Ideen beginnen oft klein – manchmal kleiner als ein Staubkorn. Mikrochips sind die treibende Kraft hinter den Werkzeugen und Geräten, auf die wir uns täglich verlassen. Wir ermöglichen ihre Herstellung durch skalierbare, hochpräzise Lösungen in Lithografie, Wafer-Bonding und Packaging. Mit über 75 Jahren Erfahrung und weltweiter Präsenz sind wir ein vertrauenswürdiger Partner, der Verlässlichkeit und Innovationskraft verbindet.
Dabei leitet uns die Überzeugung, dass Innovation nicht nur durch Technologie entsteht, sondern durch Menschen, die Verantwortung übernehmen und gemeinsam Grenzen überwinden.
Do you think strategically, are you interested in the dynamic market of the Semiconductor Industry and promote the success of innovative technologies? Take responsibility for the success of our products and solutions, develop sustainable strategies and promote innovative technologies in a promising market.
We are looking for the next possible date
Ihre Aufgaben
Strategic Account Leadership
- Develop and execute a comprehensive global account strategy tailored to TSMC’s business goals and SUSS’s growth objectives.
- Serve as the primary point of contact for all commercial engagement with TSMC Worldwide.
- Build and maintain strong multi-level relationships (technical, operational, executive) at TSMC.
- Keep close & regular communication with customer stakeholders, with regular reporting to SUSS management.
- Position SUSS early for future platforms and technology opportunities
- Monitor semiconductor industry trends, customer roadmaps, competitive landscape, and technology shifts to guide strategic decisions.
Sales & Business Development
- Own revenue, profitability , forecast accuracy, and pipeline for the account globally
- Ensure early visibility of demand to support operations planning
- Drive balanced growth across equipment, upgrades, and service assigned fabs and process areas
- Lead pricing strategy, contract negotiations, and commercial terms to optimize revenue and margins
Account Governance & Cross-Functional Collaboration
- Lead the local account management teams as one TSMC team
- Coordinate internally with BU , sales support, technical service, applications, R&D and production to ensure successful customer outcomes
- Facilitate product qualification, adoption plans, and solution introductions in collaboration with engineering teams
- Act as Customer Advocate internally
Customer Satisfaction & Support
- Act as a trusted advisor to TSMC, representing SUSS’s solutions while anticipating and addressing customer needs and challenges
- Support after-sales support escalation, service coordination, and performance feedback loops
- Account reporting to upper management on regular basis
Ihr Profil
- Experience: 10+ years in the semiconductor industry, better with proved account management experience with tsmc
- Education: B.S. or M.S. in Engineering related, physics, or Materials Science. MBA is plus
- Communication: Native-level Mandarin and fluent English are mandatory for reporting to global leadership and handling international contract negotiations
- Personality : Being able to work under high pressure and come up solution for complex situation with quick thinking and open mindset. Staying positive while facing challenges
Wir bieten unter anderem
- TW_We enrich your life with attractive rewards
- TW_Working hours that accommodate your individual needs
- TW_Working together and celebrating together
- TW_Your health is important to us