Technical Project Manager (m/f/d)
Onsite position – Hsinchu, Taiwan (local employment)

Big ideas often start small - sometimes smaller than a speck of dust. Microchips power the tools and devices we rely on every day - from smartphones and electric vehicles to medical diagnostics and AI systems. SUSS equipment enables their production through scalable, high-precision solutions in lithography, wafer bonding, and packaging. With over 75 years of experience and a global presence, we are a trusted partner that combines reliability and innovative strength. 

We are guided by the conviction that innovation is not only created by technology, but by people who take responsibility and overcome boundaries together. 

Do you have technical expertise, precision and a passion for innovation? Then join us in shaping the next technology hub in the Semiconductor Industry! In a future-orientated environment, you will develop highly complex solutions that drive progress in microelectronics. Your contribution to the continuous development and quality assurance of our products will ensure the technological breakthroughs of the next generation.
At the earliest possible date we are looking for...

Role Introduction

• We are seeking an experienced Technical Project Manager with a strong foundation in technical support, product sustaining engineering, and cross-functional project management.
• The ideal candidate will be responsible for driving product improvement initiatives, managing customer-driven engineering programs, and leading complex technical issue resolution activities throughout the product lifecycle.
• This role serves as a key interface between service teams, manufacturing, and R&D organizations, translating technical challenges into structured project plans while ensuring effective execution, stakeholder alignment, and timely delivery.

Your Mission

Technical Project Management

• Lead strategic product sustaining activities, including:

• Continuous Improvement Programs (CIP)
• Product Change Notifications (PCN)
• End-of-Life (EOL) management
• Product reliability improvement initiatives
• Customer escalation projects

• Establish project scope, milestones, resource plans, risk assessments, and execution strategies.
• Drive project execution through regular reviews, progress tracking, and stakeholder communication.
• Transform technical issues and business requirements into structured improvement roadmaps with defined ownership, deliverables, and timelines.
• Coordinate cross-functional resources to ensure project objectives are achieved effectively and efficiently.

Technical Support Leadership & Stakeholder Management

• Act as the primary engineering representative for escalated technical issues originating from customers, manufacturing, field service, and supply chain organizations.
• Translate customer requirements, operational challenges, and field issues into actionable engineering work packages.
• Lead troubleshooting activities and coordinate cross-functional teams to identify root causes, corrective actions, and long-term solutions.
• Work closely with design engineers and subject matter experts to define technical solutions and implementation plans.
• Manage stakeholder expectations and ensure accountability for project commitments and deliverables.
• Present technical assessments, project status updates, and improvement plans to management and customers.

Risk Management & Continuous Improvement

• Conduct resource planning and coordination across multiple engineering disciplines.
• Identify project risks proactively and drive mitigation plans before escalation.
• Develop preventive actions and continuous improvement initiatives to enhance product reliability, operational efficiency, and customer satisfaction.
• Promote knowledge sharing and implementation of lessons learned across engineering teams.

Education & Experience

• Bachelor’s degree or above in Mechanical Engineering, Electrical Engineering, Mechatronics, Physics, Semiconductor Engineering, or other related engineering disciplines.
• Minimum 5 years of engineering experience in semiconductor equipment, capital equipment, or related industries.
• In addition, candidates should possess either:

• 3+ years of Technical Support / Product Sustaining Engineering experience, or
• 3+ years of Technical Project Management experience.

Minimum Qualifications

Product Lifecycle Management

• Strong experience in Product Lifecycle Management (PLM) and ownership of sustaining engineering activities throughout the product lifecycle. Practical experience with:
  • ERP (Enterprise Resource Planning)
  • PDM (Product Data Management)
  • DIR (Document Information Record)
  • PCN (Product Change Notification)
  • ECR/ECN (Engineering Change Request / Engineering Change Notice)
  • Ability to ensure technical documents are completed, reviewed, and released in accordance with company procedures and quality requirements.

Technical & Communication Skills

• Proficient in Microsoft Office applications and project management tools.
• Strong verbal and written English communication skills.
• Ability to communicate effectively with both technical and non-technical stakeholders.

Preferred Qualifications

• Experience in semiconductor process equipment or related high-tech industries.
• Strong technical affinity and the ability to quickly understand complex systems and interdependencies.
• Proven experience working closely with design engineering teams to successfully deliver technical projects.
• Knowledge of SAP, Microsoft Project, or other project management tools is advantageous.
• Strong analytical thinking, problem-solving capability, and structured working methodology.
• Demonstrated ability to influence stakeholders across multiple organizational levels and drive improvement initiatives.

Characteristics

Team Player

• Able to lead cross-functional projects within an international environment while balancing priorities and managing stakeholder expectations.

Self-Learner

• Proactive in expanding technical knowledge and continuously developing professional capabilities.

Proactive

• Demonstrates ownership, initiative, and a strong drive to solve technical challenges and implement sustainable improvements.

Results-Oriented Planner

• Capable of managing project milestones, resources, risks, and costs while maintaining a focus on achieving business objectives.

Business Travel Requirement

• Less than two months of business travel per year.

• We enrich your life with attractive rewards:

  NT$8,000 annual travel subsidy,  NT$5,000 club activity subsidy,  Birthday voucher & Mid-Autumn gift box, Quarterly team gatherings & Family Day events

• Working hours that accommodate your individual needs:

  10 days of annual leave from day one,  14 days of paid sick leave per year, leave above Labor Standards Act requirements

• Working together and celebrating together:

  Regular team-building events , family-friendly activities , supportive, people-first work culture

• Your health is important to us:

  NT$8,000 health check subsidy (every two years),  NT$1,000 vaccination subsidy (age 40+), Pre-employment health check covered