Key Account Manager (m/f/d)
Onsite position – Zhubei (Taiyuan), Taiwan (local employment)

Big ideas often start small - sometimes smaller than a speck of dust. Microchips power the tools and devices we rely on every day - from smartphones and electric vehicles to medical diagnostics and AI systems. SUSS equipment enables their production through scalable, high-precision solutions in lithography, wafer bonding, and packaging. With over 75 years of experience and a global presence, we are a trusted partner that combines reliability and innovative strength. 

We are guided by the conviction that innovation is not only created by technology, but by people who take responsibility and overcome boundaries together. 

Do you think strategically, are you interested in the dynamic market of the Semiconductor Industry and promote the success of innovative technologies? Take responsibility for the success of our products and solutions, develop sustainable strategies and promote innovative technologies in a promising market.
We are looking for the next possible date

• Building up multiple levels relationships with customers , closely monitoring customer organization changed , business status and exapnsion plan. Stay on top of key account to provide all all-aspect information ( business opportunities/competition /critical technical issues/customer escalation )to SUSS internal in time. 
• Execute account strategy & tactic , draft commercial proposal and negoiate with csutomers to close deal. Besides maintaining repeatable business, work closely with R&D and porcess integration to identify new opportunities at early stage and lead team to penetrate it . Align SUSS prodcut roadmap with customer process development to secure future opportunities. 
• Coordinate tool deliveries between SUSS and customers to meet both sides requirement, support new tool acceptacne sign off and collect final payment. Work closely with App and Service team to support critical issues solved.
• Tracing customer expansion plan and acquire forecast to update CRM regulary. If necessary,  communicating with managment to reserve slots or start manufacturing to meet targeted deliveries. 

• Education : Bachelor or Master degree in EE /ME/Material /Physics /Chemical or engineering related.
• Experience : min 5 years working in semiconductor industry , and 2 years experience of sales or sales support function. Experience of working on advanced package field is preferred. 
• Personality: High resillience & ownership mindset, aggressive and positive thinking. Enjoying in interacting with people. 
• Capability : Strong technical-commercial balance, capable to manage complex & fast-changed scenarios. 

• We enrich your life with attractive rewards:

  NT$8,000 annual travel subsidy,  NT$5,000 club activity subsidy,  Birthday voucher & Mid-Autumn gift box, Quarterly team gatherings & Family Day events

• Working hours that accommodate your individual needs:

  10 days of annual leave from day one,  14 days of paid sick leave per year, leave above Labor Standards Act requirements

• Working together and celebrating together:

  Regular team-building events , family-friendly activities , supportive, people-first work culture

• Your health is important to us:

  NT$8,000 health check subsidy (every two years),  NT$1,000 vaccination subsidy (age 40+), Pre-employment health check covered