Applications Engineer (Boise, Idaho)

Big ideas often start small - sometimes smaller than a speck of dust. Microchips power the tools and devices we rely on every day - from smartphones and electric vehicles to medical diagnostics and AI systems. SUSS equipment enables their production through scalable, high-precision solutions in lithography, wafer bonding, and packaging. With over 75 years of experience and a global presence, we are a trusted partner that combines reliability and innovative strength. 

We are guided by the conviction that innovation is not only created by technology, but by people who take responsibility and overcome boundaries together. 

About the Role:

As an Applications Engineer, you will serve as a critical link between our engineering teams and our clients, ensuring that our products and solutions are effectively tailored to meet customer needs. Your role involves understanding complex technical requirements, designing customized applications, and providing expert guidance throughout the product lifecycle. You will collaborate closely with sales, product development, and support teams to deliver innovative solutions that enhance customer satisfaction and drive business growth. By analyzing client feedback and industry trends, you will contribute to continuous improvement of our offerings. Ultimately, your expertise will help bridge the gap between technology and practical application, ensuring successful implementation and optimal performance of our products.

Skills:

In this role, your technical expertise will be essential for designing and customizing applications that meet client specifications, requiring strong analytical and problem-solving skills. Effective communication skills will enable you to translate complex technical information into clear, actionable guidance for customers and internal teams. Collaboration skills are vital as you work closely with sales, engineering, and product management to align solutions with business objectives. Your proficiency with software tools and programming languages will be applied daily to develop and refine application solutions. Additionally, your ability to stay current with industry trends and emerging technologies will support continuous innovation and improvement in our product offerings.

Responsibilities:

• Engage with customers to gather and analyze technical requirements and translate them into effective application solutions.
• Design, develop, and customize product applications to meet specific client needs and industry standards.
• Collaborate with cross-functional teams including sales, engineering, and product management to ensure alignment and successful project delivery.
• Provide technical support and training to customers and internal teams to facilitate product adoption and troubleshooting.
• Document application designs, processes, and customer interactions to maintain clear communication and knowledge sharing.

Minimum Qualifications:

• Bachelor’s degree in Engineering, Physics, Chemistry, or a related technical field.
• Proven experience in applications engineering, technical consulting, or a similar role.
• Strong understanding of product lifecycle management and application development processes.
• Excellent communication skills with the ability to explain complex technical concepts to diverse audiences.
• Proficiency in relevant software tools and programming languages applicable to the industry.

Preferred Qualifications:

• Master’s degree in a technical discipline or business administration.
• Experience working in a customer-facing role within a technology or manufacturing environment.
• Familiarity with industry-specific standards and regulatory requirements.
• Knowledge of emerging technologies and trends relevant to the company’s product portfolio.
• Certifications related to project management, software development, or specific technical domains.

• Health and Insurance Benefits:
  • Group Insurance Health plans – a portion of the premiums for Medical, Dental, and Vision are Company-paid
  • Choice between 3 PPO plans in every state but California
  • CA employees have choice between 4 Insurance Plans – 3 PPO plans and 1 HMO plan
  • Term Life/AD&D, Long Term Disability (LTD), and Short-Term Disability (STD) Insurance plans – 100% Company-paid
  • HSA with significant Company contribution
• Paid Time Off:
  • 10 Paid Holidays per year
  • 136 hours of PTO per year
  • 10 Paid Jury Service days per year
• Retirement & Financial Planning:
  • 401k with 4% Company match
• Employee Support Programs:
  • Employee Assistance Plan (EAP) – 100% Company-paid
• Optimal Work-Life-Balance:

  We prioritize work-life balance. Our employees benefit from a flexible working hours model, which includes flextime, various part-time options, and up to 12 days of remote work per month, allowing them to seamlessly integrate work and personal life.