Field Service Engineer (SMTK PS) (M/F/D) – Hwaseong
Service | Training & Customer Support · Full-time · On-site in Hwaseong

Big ideas often start small - sometimes smaller than a speck of dust. Microchips power the tools and devices we rely on every day - from smartphones and electric vehicles to medical diagnostics and AI systems. SUSS equipment enables their production through scalable, high-precision solutions in lithography, wafer bonding, and packaging. With over 75 years of experience and a global presence, we are a trusted partner that combines reliability and innovative strength. 

We are guided by the conviction that innovation is not only created by technology, but by people who take responsibility and overcome boundaries together. 

SUSS MicroTec Korea Co., Ltd. stands for high-precision solutions and state-of-the-art semiconductor technology. Our team in Hwaseong is passionate about innovation and dedicated to enabling our customers to push the boundaries of what is possible. At SUSS MicroTec, you will be part of a collaborative and supportive environment that values your expertise and fosters continuous learning, growth, and success.

Proficiency in both Korean and English is required.

Main duties and responsibilities

•Support the installation process of the machines

•Install upgrades for the machines

•Analyze and repair mechanical, electrical, pneumatics, and electro-mechanical components

•Performing software update if required

•Provide suggestions to product specialist about product improvements

•Must be able to implement required action in case of chemical/electrical fires, accidents, etc.

•Must demonstrate proficiency/ accuracy with the company’s internal processes, for example “RMA process”

•Constant exchange of knowledge and experience with other SUSS sites

•Continuous improvement of the skills by self-study, company training or other education options

•Provide suggestions of optimizing and improving the SUSS Korea internal procedures for a more successful, smoother and efficient daily work

•Training of customers

•Travel domestic and international

•Participates in providing on-call support as requested by management for installed base equipment problems

•Performs other work as assigned or requested during changes in business volume

Additional in case of Senior Service Engineer:

•Responsible for new tool installation for all SUSS PE tools and coordinating the new tool installation team (including regular report to project manager at headquarter) until FAT.

•Support the sales team in matter of technical items

•Prepare reports and agendas for the service meetings with the customer

•Creating TCR (tool change request) of tools to headquarter

•Maintain the OIL (open item lists) presenting the issues to the HQ team members

Required
•English communication (read, writing and speaking) as SUSS is an international company with English as the main language inside the company
•Working in a team
•Degree in mechanics, electronic, electric or several year experience as a service engineer in the semiconductor industry
•Knowledge of, and an aptitude for working on, mechanical, electrical, pneumatics, and electro-mechanical control systems

Good to have
•Superior troubleshooting and maintenance skills
•Experience in the semiconductor business
•Plumbing, fluids, welding, and robotics knowledge
•How to use Microsoft WORD, EXCEL, POWERPOINT and OUTLOOK

• Learing, growing and celebrating together:

  Support in preparation for exams, permanent contacts, stays abroad or customer assignments, company events, running events

• Supports: Health check-ups, expenses
• Holiday gift
• Education and lifestyle: Self-improvement support
• Work Environment: Laptop
• Refresh: Annual Leave